Our Company

Spices hold a prominent place in every kitchen, where it’s very difficult to imagine a cuisine without the use of any spices in it. Thus, Ceylonies has been successfully helping kitchens around the globe to add more taste into their platters using Pure Ceylon spices that are of high quality throughout history. Sri Lankan spices not only add flavor to the finest delicacies but they are also some of the most nutritious ingredients in the world that are also used for herbal and Ayurvedic medicine.

Ceylonies main focus is to export the finest quality value-added Ceylon Cinnamon products, Black Pepper, Cloves with a wide range of grades and specifications as per the International market standards. We source fresh spices from known organic plantations and process them with care at our processing facility, Sri Lanka. Ceylonis aims to distribute the flavors of a tropical island to the world with Sri Lanka being a hidden gem in the world with many unique resources.

Ceylonies, realized potential Sri Lanka has as an Agricultural nation and initiated a Journey which would enable us to uplift the livelihood of the Small & medium scale farmers whilst providing International customers with Premium Quality produce by marrying the concept of Direct Trade with Modern technology in finding a platform in maximizing the value of the Produce of the Farmer.

In doing so, not only do we get an opportunity to help uplift the standards of the local farmers but also be able to provide a quality output to final consumers as we strongly believe in the concepts of Fair/Direct Trade and Organic produce.

By using the geographical advantage we have as a country and with the help and knowledge of smallholder farmers, we wish to specialize in reaching out to customers from all around the world by leveraging online platforms & optimizing the use of the internet as well as Offline traditional platforms. This has helped us in achieving our objective of being the platform in providing fresh organic produce, produced by the local farmers to customers all over the world.

Shipping

All of our items will deliver worldwide without exclusion. We will complete your order within 2-5 days. & send through economy international shipping with registered post or Express shipping with EMS, UPS, Fedex or TNT. The delivery will take 10-35 days as per the destination. The customer is responsible for customs clearances and regulations in the destination.

We able to provide tracking facilities for countries which provide open tracking facility for registered articles. Some countries do not provide open tracking facilities and we are not in a position to track such as articles we dispatched from here. We will proceed inquires with the postal services for unsuccessful deliveries belongs to such as countries, after 35 days.

Specially for US customers, we unable to provide tracking facilities due unavailability of open tracking facility for registered articles of the US.

Return

You may return all unopened and undamaged items purchased from us within 60 days of the order date. We will deduct shipping & handling cost from refunds. If the return is due to our error, we will refund the total payment and shipping cost for the return. Returns must be made in the original packaging and sent to the contact address mentioned bottom of the page. Please contact us before send a item as return.

If the item has returned back due to incorrect address or slimier error that made by the customer, we will inform you and ask you for a refund or re-shipment. The customer should pay shipping charges for re-shipment. Shipping charges will deduct from refunds. This privacy policy discloses the privacy practices for Ceylonies Spices (www.ceylonies.com). This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Cancellation of Order

  • If a cancellation occurred due to our failure or request , we agreed to refund the full payment to the customer.
  • If a cancellation request made by the customer and the order has not been shipped at the time of request has made, we will refund 80% of the payment.
  • If a cancellation request made by the customer and the order has shipped at the time of request has made, we unable to refund the payment.
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